Privacy Policy

1. Information We Collect

We collect information to operate Ritual OS safely, personalize your experience, and improve the Services.

1.1 Information You Provide to Us

• Account information: Name, email, password, profile data.
• Workout & habit data: Your logged workouts, reps, weights, habits, challenge participation, goals, and progress.
• Other submissions: Notes, support messages, survey responses, or feedback.

1.2 Information We Collect Automatically

• Device & usage data: IP address, device type, operating system, browser version, app version, crash data.
• Analytics & behavior data: Page views, app screens viewed, taps, time on page, referring URLs, and interactions.
• Cookies & similar technologies: Used to understand website activity, support personalization, and measure marketing performance. (See Section 6 and Section 6.1 for expanded details.)

2. How We Use Your Information

We use the information we collect to provide and improve Ritual OS, including to:

• Deliver and personalize the Services.
• Track your habits, workouts, and progress over time.
• Communicate with you (onboarding, feature updates, transactional notices).
• Send Ritual OS promotional emails and marketing campaigns.
• Analyze app and website performance to improve user experience.
• Run our own marketing and advertising campaigns on platforms like Google Ads and Facebook/Meta Ads. (We do not sell your data to these platforms—they only use information we supply for our advertising on our behalf.)

3. How We Do Not Use Your Information

• We do NOT sell your personal data.
• We do NOT share your data with third parties for their own advertising or business purposes.
• We do NOT expose your workout or habit data to outside parties except as required to operate our Services.

4. When We Share Information

We only share data with trusted service providers who help us operate Ritual OS. These partners are contractually obligated to protect your information and use it solely to provide services on our behalf.

Service providers may include:

• Email delivery services (e.g., SendGrid)
• Analytics platforms (e.g., Google Analytics)
• Marketing platforms (Google Ads, Meta Ads)
• Cloud hosting providers and databases (e.g., Supabase, etc.)

We may also share data if required by law or necessary to protect our rights.

5. Data Retention

We keep your information as long as your account remains active or as needed to operate the Services. You may request deletion at any time (see Section 9).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Allow core website functionality
• Analyze traffic and usage
• Improve performance
• Support Ritual OS marketing and ad measurement

Cookies may also allow us to recognize returning users and personalize content.

6.1 Cookies Used by Online Data Partners

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by associating this activity with your email address.

We (or service providers acting on our behalf) may then send communications or marketing to these emails.

You may opt out of receiving this advertising by visiting:

https://app.retention.com/optout

7. Children's Privacy

Ritual OS is not intended for children under 13 (or under the minimum age permitted in your jurisdiction). We do not knowingly collect personal information from children.

8. Security

We use industry-standard security practices to protect your information, including encryption, secure data storage, and continuous monitoring. While no system is completely secure, we work hard to safeguard your data.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account and data
• Opt out of marketing communications

You can make requests by emailing:

hello@ritualos.io

Marketing emails always include an unsubscribe link.

10. Third-Party Links

Our website or app may include links to external sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the "Last Updated" date at the top of this page. Continued use of Ritual OS means you accept any updated terms.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us: